January 2024

Resolved

This incident has been resolved on the 17th of January 2024 at 2:28pm UTC

On the 14th of January 2024, a sudden change in the LUKSO mainnet blockchain activity, following the release of a very gas intensive NFT project, created a wave of pending transactions from our migration system.

This resulted in a longer than usual processing time (from below 20min to few days) as the migration transactions were sent with a very low gas price (1.5gwei).

The pending migration transactions can be monitored from the migration account.

info

No deposited LYXe is lost or at risk. User migrations will be processed when the speed up fix will be deployed.

Actions taken

• Jan 15th, 5:51pm UTC: the gas fees logic has been improved to handle the variations in gas price.
• Jan 16th, 1:00pm UTC: the deposit frontend has been paused to prevent further deposits.
• Jan 16th, 2:28pm UTC: the decrease of gas fees on LUKSO mainnet has allowed the network to process the pending migrations with low gas fee:

0x9b7431f876dd3c50d78a1351fccfa109e590e51e1e647f45c0c37922cb1f6b03 (nonce 3531) 0xbd9834db6abcdaa11c3b79c8f6bc209a3d1cf68407d084d4a90dc8a49c55dd64 (nonce 3532) 0x83379bfc82feec1de45a715c9d2c0c5dd507fcde3af9db44805265588d012a05 (nonce 3533) 0x02223747136b50f217a7b5991fa67eef3dedd12628bf507fef43208e7b39cba2 (nonce 3534)

• Jan 17th, 2:00pm UTC: the missing two deposits 3537 and 3538 were successfully processed.
• Jan 17th, 2:28pm UTC: the website has been unpaused - all systems are operational again ✅